Refund Policy

Last updated:

Geographic Scope and Topic

This Refund Policy applies to orders placed through frizelonthitia.ddd. We operate from Denmark and serve customers primarily in the EU/EEA. Our products are dietary supplements (Tensomirax) sold for general wellness. Refund requests are handled in accordance with EU consumer rights and Danish law.

Eligibility

You may request a refund within 14 days of delivery for unopened products. Opened products may be subject to different conditions. Contact us to discuss your situation.

How to Request

Send an email to contact@frizelonthitia.world or support@frizelonthitia.world with your order details. Include your name, order reference, and reason for the request.

Processing

We will respond within 5 business days. Approved refunds are processed to the original payment method within 14 days.

Data Controller

Frizelonthitia, M. P. Bruuns Gade 37, 8000 Aarhus, Denmark.